We never received our Binghamton Press & Sun-Bulletin. Again after how many days that this has happened? Yesterday the morning newspaper arrived by 2 PM. At least we received it. How many times have we complained? How many times has the customer service at Gannett made a promise to fix it? I really believe them, don’t you know, to be telling the truth?
I am the “man in the arena.” This “man in the arena” was described by Teddy Roosevelt in a speech he gave at the Sorbonne in Paris on 23 April 1910. This date was a number of years before I was born, but is on the same day in April which is my birthday. Teddy was disappointed in the Republican president, Taft, who had taken over after Teddy decided not to run for office again (1908). He did run in 1912 as a third-party candidate and became the first candidate to come close to winning the presidency by a third-party candidate. He proved that he was the “man in the arena,” but was fired upon by libertarian types whom they called, in those days, anarchists. TR had to curtail his campaigning. Some say, had the anarchists not shot at TR, he may have become the first 3rd-party candidate to win the presidency.
He did prove that his progressive ideas about capitalist supply and demand in a political arena of democracy were worth the effort because nothing ventured is nothing gained. TR exemplifies that man in the arena “whose face is marred by dust and sweat and blood…” What TR accomplished made an indelible mark on America and the success of America for many years after the era of TR, the “trust buster.”
My words against Gannett, big business fat pigs, private insurance for health and other needs, and a really foul healthcare system designed for the wealthy and to suck taxpayer money from a costly court system based on greedy lawyers and the stench of their personal injury and workman’s comp frivolity.
My teachable moments in my writings reflect the ideas of the “trust buster,” TR. However, no one today wants to take such thoughts supporting ethics as being serious and support those of us in a collective voice. They likely have no idea of the success and greatness of the state of New York (TR once governor of NY) and nation.
I, am a man who has concern for all fellow Americans. With these thoughts in mind, I, too, am the man in this arena of contention with brutal forces in our nation who have no care or concern for one another but have only care and concern for their individualist selfish wealthy ideas based on the evil love of money.
I do plan to remain in that “arena” with tenacity and perseverance in order to make life better in America for we the people of all colors, ethnic groups, religions, sex, and sexual identities. We the people. All lives matter. We work to attain, for all, “life, liberty and the pursuit of happiness.” I shall be persistent in challenging the vulgar lies of those who make the most money from stocks and sit at the top of the big business hoodlum groups, fat cats (term coined back about TR’s days), and fat pigs who have no concern for their fellow Americans but just love to wallow in the mud and get nothing done for the good of America and its progress towards the future.
Print copies of morning newspapers need to arrive early in the morning, not at 2 or 3PM in the afternoon. They need to arrive. If I want digital copies, I can subscribe to Newspapers.com and find articles from many different newspapers, not just one. Those copies can go back a century or more. Being visually impaired, I cannot read digital copies on computers with my morning coffee. A MD newsletter from a major medical center recently reversed course and said we DO need to consumer caffeine. We are not going to sit at a computer, drink the coffee, and try to read the news.
In 2008, at the height of the Bush Recession, newspaper tycoon fat pigs decided to utilize this to the advantage of technology. They pared back the newspapers and many columns of interest to readers, kept the sports section, and had no surprise as readers left in droves. In this way, this idiocracy could make claim that “no one wants to read print copies of newspapers.” I’d say it was a deliberate sabotage by a younger group of jackasses taking control and putting love of money first. People I knew were laid off and I don’t believe it was due to a natural loss of money, but a effort to sabotage what was working quite well, making people believe that “it’s broken,” when it was not.
For me, I had lost my job with thousands of others, with a claim that “more money can be made” and manipulating the brains of people to make them think that the corporation was suffering, when, indeed, the corporation was considered a “cash cow” and was not losing money. I think these fat pigs use accountants and lawyers to cook the books and manipulate figures to the advantage of the fat cats and fat pigs. Meanwhile, the hard-working people lose their jobs and the stock in the process. And the fat pigs go running off with millions in the process, making everyone think it is for the better for all of us. NOT.
Thus, don’t have any care and concern for those who ended up losing out and work with a collective voice to make certain these things don’t happen again, including the lousy pigs with their lousy ideas about newspapers. Stop doing this incredible sabotage to newspaper delivery and give us our newspaper early in the morning. No excuses, you bastards. Just do it. As I speak as a man in the arena of contention “whose face is marred by dust and sweat and blood…” while there are those who have lost their lives due to some of this crap, including loss of life and limb due to the fat pig leaders of a dismal American healthcare system designed for the wealthy. Tell me we are speaking about socialism and let me puke in your face because you are a liar with no proof, while I have proof that I am speaking like TR, the “trust buster” who recognized the economics of supply AND demand, even when it comes to large demands in healthcare or smaller demands in newspapers. For newspapers, these fat pigs make it sound like there is no demand and that is a lie. This describes my pet peeves while in the “arena.” Ignore them and you are a fool.
Tioga Herald 
The Fat Pigs who are Nothing but Greedy, Selfish, Money-loving Venture Capitalists with No Idea about how to have Human Communication
Experience today. Took 45 minutes to reach customer service at Gannett’s Binghamton Press & Sun-Bulletin. Nobody cares. Most people would likely give up after about 10 minutes so no newspapers get sold. Wonder if that is part of the executive / VENTURE CAPITALIST strategy? To push the newspaper into the ground and then say, “nobody reads newspapers.” That is a lie because many people read newspapers and I can attest to the fact the number of times I have tried to purchase the PRINT EDITION from stores in the area and they RUN OUT OF NEWSPAPERS. But, nobody reads newspapers? Does anyone understand what I am saying, at all, or just brush me off and shun me because I don’t go along with the digital “in crowd” which is plagued and wrong? After all, those in that in-crowd cluster just do a “cluster f***” to me because I don’t go along like a good robot. Like a good doggie. Treat us like animals or slaves to go along with the crowd.
The experience.
Called Gannett customer service. Get all these messages about delivery of newspapers (or non-delivery) for the holidays. Then a voice (from computer / robot) gives me options, but no numbers on the keypad. So, I speak like one does to Alexa. I did spoke what was suggested. Each time got, “I don’t understand.” Do it again. “I don’t understand.” Again. “I don’t understand.” Finally, hangs up.
Went through this about 24 times, figuring I am hip in giving reply to an Alexa-type piece of crap. I am in the “in-crowd” with Alexa-type crap! But each time, got hung up on me.
Finally decided this robot speaking to me is full of crap so I poked the number once used for “operator.” Zero. Hung up. Won’t give me to a person over in the Philippines (forget getting an American).
After expecting this Alexa-type to do something it was programmed to do with freaking AI capabilities, decided to try to poke the number 1. AH! That worked and got me to someone special in freaking Philippines.,
Oh, but before I did, I also tried the chat. Screw you, buddy, because chat cannot help do customer service. Do it online. The only thing available in my online account was to cancel or pause. Really? No “Start” or “Change?” Just cancel or pause. Really intelligent executives running that newspaper with their freaking AI system for answering the phones. And I tried to explain the situation with getting through to customer service by phone. The Filipino provides another number. Does same thing the first number did.
It was THEN I decided, oh, silly foolish me, to push the number one on the phone. It went through.
So, finally, after 45 minutes of grappling with freaking AI robots and so forth, I get through. Most people won’t purchase ANY subscription and just give up. I did not, figuring maybe it was my placement of my mouth and voice on the phone and trying to adjust….. ENNNH. Wrong.
In each case, the chat person and the one on the phone asked me to fill out a survey. I told both they did a wonderful job, so no need for me to take time to fill out a survey. I asked if I could send a survey of the executives in the executive suite because they are the one who are mis-managing the company, not the people on the front line. But no mechanism for me to fill out a survey for the freaking lousy and lazy money-loving greedy selfish executives and tell them about the lousy service of their company. Probably because the only ones I would get are freaking lousy venture capitalists who have the desire to drive the company into the ground and destroy the newspaper industry. And then claim, “no one reads newspapers.” BS and I have plenty of evidence otherwise.
So, FB is the ONLY method I have for filling out a survey and review of Gannett. I give the company a -5 rating. I give the executives a -5 rating. I give the executives a -5 rating for customer service. I give the executives a -10 for the answering system. What else? Never spoke with them, so how can evaluate their communication? Except to say the communication for the company is lousy at the top, but a +5 for the ones on the front line who doing the hard work.
If you don’t like me saying this, then tough shit because I am a union man who believes in the hard work of the people on the front lines. And find those at the top of so many venture-capitalist run companies to be lousy fat pigs who don’t know how to be good leaders, then give money to PACs so as to validate their positions through Congress and other avenues.
Sorry. I used the word shit one time. And it describes those who are fat pigs and lacking any abilities to communicate or have any KNOWLEDGE about how to make a company communicate in the best possible way. They leave it up to lousy computer science people who are nothing but a bunch of nerds who know nothing about effective HUMAN communication. And this is who we have managing an industry which is about NEWS & INFORMATION & COMMUNICATION? A bunch of greedy selfish fat pigs with no concern for the business and the DEMAND SIDE OF THE MARKET?
Category:
Commentary, Information Industry, Journalism & Media
Tagged with: